Gaurav Padole - Portfolio

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SOY, a Compensation filing app

A systematic strategy for a digital solution to address the issue that people confront when making compensation claims in the forest region.

Research

Visual Design

Interaction Design

Goal of the Project

Bridging the gaps that exist in the process as well as making the process fast and responsive. By Creating an online platform that brings all key stakeholders together on one platform in order to save time and resources.

Key challenges

Key challenges or constraint

The main challenge was time and Location! Since this was my Academic project and I was a solo designer, I tried my level best to give full justice from my side. But I'm definitely planning another iteration of this project in the future.

Tadoba-Andhari National Park (Maharashtra)

Area of study - Warora Range Forest Office Warora-Tembhurda area

Location

The reserve's location or profile makes it difficult to visit and research in and of itself. The woods are always full of surprises.

Resources

Because this is a self-funded academic project, leading the workshop and doing the study has been challenging in such remote areas.

Time

Because it was a semester project, you only have three to four months to complete everything.

Design Process

Empathise

Contextual Inquiry

Stakeholders Interviews

User Interviews

Identify User Needs

Literature Survey

Research Papers for Statistics

Analysis

Traps & Opportunities Mapping

Translate goals to tasks

Translate task to function

Design Process

Design

Sitemap

Wire-framing

Visual Design

Prototype

User Testing

Usability Evaluation

Usability Tesing

Secondary Research

Why there is a need of intervention?

Research comes in several formats, such as published datasets, reports, and survey responses, and also sourced from websites, libraries, and museums

On paper

This data is collected from the Range Forest Office, Warora.

3% of crop loss cases are considered fake.

70% of animals are either badly injured or died.

50% of cases out of the sanctioned cases are delayed due to the availability of funds.

Location and profile of the reserve, Tadoba-Andhari National Park (Maharashtra)

Nature and frequency of conflicts. More than 200 human death cases filed over in between 2017-2020.

Types of Compensation Provided: 1. Cattle Kill, 2. Human Death, 3. Crop Damage

Compenstion Cases file in 2020-21

Number of cases

Compensation

Crop loss

475

₹ 13,50,000

112

₹ 15,00,000

₹ 1,82,40,000

cattle kill

Human loss

What Data Says?

This data is collected from the Range Forest Office, Warora.

Crop loss : When we take into account the difficulty of filing a compensation claim, crop loss is extremely minimal.

Human loss/ Cattle kill : When there is a confrontation between a human and a wild animal or between a cattle and a wild animal, several departments arrive on the scene. It causes the procedure to move slowly.

4.3 Cr

3.1 Cr

5.9 Cr

12.75 Cr

Number of human death (2017-2020)

Number of human death

Compensation

2017

2018

2019

2020

Compensation : The amount of compensation rises annually, but conflict also rises as a result of the abundance of wild animals and the reliance of the local population on forest resources.

Conflict : it is said such conflicts is due human population growth, land use transformation, species habitat loss, degradation and fragmentation, increase in eco-tourism, access to natural reserves, increase in livestock population, etc.

Stakeholder

The Users

Stakeholders from various departments are participating in the process, and each user is playing a vital role.

Farmer

Cattle man, Animal owner, farmer, villager, people living near forest

Learn more

Forest Department

Bit guard, Round officers, Range forest officer, Inward outward Clarks

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Agricultural servant

Village worker, village representative and Agriculture officer

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Village Accountant

Village worker, village representative and agriculture officer

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Doctor, Vet. Doctor

Doctor identified the age and type of animal

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NGO volunteer

Organisation like ECO-PRO helps people in the process

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Stakeholder Interviews

Bandu Dhotre

State wildlife board member, Founder of ECO Pro.

An Indian wildlife activist and president of environmental organisation Eco-Pro. For his work in rescuing wildlife, India Today has identified him as a "local hero".

20+

Issues were discuss

State of Wild animal in country / People’s dependence on the forest / Rehabilitation / Compensation

“The rise in human-wildlife conflict is a serious concern, as shrinking wildlife corridors increase tensions. It's essential to change mindsets by ensuring safety for both people and animals.”

Bandu Dhotre

State wildlife board member, Founder of ECO Pro.

What Forest Department say?

M P Rathod

Range forest officer

Tracking Government official from different Departments

Some time we have to face local political pressure

There are various cases of Fake filing

Delay in Government grant

Vinay Ramtek

Round officer

Availability of Doctors, Government officials

Delay in the process cause miscommunication/miss-understanding

Vinayak Matte

Inward Outward Clerk

Involvement of agents

There are various cases of Fake filing

Lots of documentation, include huge amount of paper work

The process is lengthy process

Case status and tracking is not possible

Document Loss.

What victims say?

Shankar Atram

Human Animal Conflict (Wild Pig Attack)

Doctor is not responsive

Need to visit forest office

Sanctioned amount is not as expected.

Money deposited after 4 month of long duration.

Nivrutti Ladhi

Crop Loss (Wild Pig)

Availability of Village Accountant and Government officials.

Loss of daily wages.

Process is not cost effective.

Manish Bhagat

Cattle loss (Tiger attack)

Valuation is too low as per Market rate

Investigation process is time consuming

Case status and tracking is not possible

Document Loss.

Persona

Ideal User

Here, the two personas stand in for the two distinct user groups. One is perfect for farmers or livestock owners, while the other is meant for Forest Service officials.

Shankar L

46 / Male

Shankar L is a 46-year-old farmer based in Chandrapur. Known for his polite and gentle nature, he approaches his work with a strong sense of dedication and hard work. Passionate about agriculture, Shankar plays an important role in his community, nurturing the land and contributing to local livelihoods.

Details

Age:

46 y.o.

Name:

Shankar L

Occupation:

Farmer

Location:

Chandrapur

Personality:

Polite, Hardworking, Gentle

Frustration

Every sector is moving toward the digitisation but this process is still done on paper

Time consuming process

Several visit to RFO not that much Efficient.

Goal

I want a Platform or service which file my complaint from anywhere. no need to visit any forest Department.

Vishal c

35 / Male

Vishal C is a 35-year-old Round Officer residing in Chandrapur. Known for his active lifestyle and punctuality, he approaches his duties with dedication and a gentle demeanor. Vishal's commitment to his role and his community reflects his strong work ethic and caring nature.

Details

Age:

35 y.o.

Name:

Vishal c

Occupation:

Round Officer

Location:

Chandrapur

Personality:

Active, Punctual, Gentle

Frustration

Process get delayed because of availability of officials.

waste of time because of fake cases.

belief of people on officer

Goal

There Should be online platform where all stakeholder can gather and do the process online.

Journey Map

Journey of an Application

The journey map displays the overall process as well as the various stakeholders that contribute in different manners. Numbering indicates the stages in the process.

Define

Redefining Problem Statement

A systematic strategy for a digital solution (mobile app) to bridge the gap between the stakeholder in order to make the process fast and transperent and address the problem that people face when filing compensation claims for losses caused by wild animals in the forest.

Storyboarding

Framing a Scenario

Scenario: The software lets users check the status of their applications and file complaints from anywhere. and also have provision to upload the document from mobile